Privacy Policy

Privacy Policy

Last Updated: 09/30/2025

At SYS Fragrances, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, phone number, email address, billing/delivery address, payment details (for bank transfers).

  • Order Information: Products purchased, order history, and delivery details.

  • Technical Information: IP address, browser type, and device information (collected automatically for site functionality).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your order, promotions, or updates.

  • Improve our website, customer service, and product offerings.

  • Comply with legal requirements in Pakistan.

3. Payment Security

  • For Cash on Delivery (COD): We only collect basic contact details necessary to fulfill delivery.

  • For Bank Transfers: We may request payment confirmation. Bank details are not stored by SYS Fragrances.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.
We may share limited information only with:

  • Courier/Delivery partners to deliver your order.

  • Payment providers for processing bank transfers.

  • Legal authorities if required under Pakistani law.

5. Data Protection & Security

  • We take appropriate security measures to protect your personal information.

  • However, no method of transmission over the internet is 100% secure; by using our services, you acknowledge this risk.

6. Cookies

Our website may use cookies to improve browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but this may affect website functionality.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your information.

  • Opt out of marketing communications at any time.

8. Changes to Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: sysfragrances@gmail.com
📱 WhatsApp: +92 324 4339585